PRODUCING LITTLE OR NO STEAM
Please check the water tank is at least half full with water and that the hard water filter (ensuring the filter is not discoloured) is correctly housed and there are no gaps.
Switch the machine on and pull the trigger once the light has illuminated to indocate that it is ready to use. Hold the trigger down for 1 minute or until steam is produced (this will prime the pump if it has not been done previously).
If no success then the steamer may be blocked. If so, switch the steamer off and unplug from the power socket.
ALLOW THE MACHINE TO FULLY COOL DOWN BEFORE CONTINUING.
Remove the floor head by removing the screw from the neck of the machine or via the release button if your model has one.
Using a small piece of thin wire (eg paperclip or clearing pin if supplied) clear any potential blockage from the neck/nozzle by inserting the wire into the hole where the floor head or tools attach.
Run water through the floor head/tools to remove any potential blockage, then insert the wire/clearing pin into the hole underneath the floor head or the end of the tool.
Re assemble the machine, switch on and hold the steam trigger down for 1 minute.
If no success with any of the above, please contact us for further assistance.