Our Grades Explained

Direct Vacuums Product Grades

 

REFURBISHED

All products in this section are fully refurbished products - A refurbished product offers massive savings to normal retail prices while the performance of the product is the same as if it were brand new. Items may have small cosmetic marks and/or small signs of previous use, meaning you save £££’s off the RRP.

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LIKE-NEW

All products in this section are fully checked and tested appliances that have been graded "Like New". Usually returned to a retailer due to nothing more than packaging damage. - If the box is too damaged, we replace the box with a brand new brown box. The item itself is virtually new, however it may have a very slight cosmetic mark where it has been repacked or returned purely for cosmetic reasons but with little to no use.

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BRAND NEW

Brand new, original box, straight off the shelf. Just like you would expect from a high street retailer (only at a better price!)